Bloodstock

Welcome to DUAL Galileo

DUAL Galileo is a specialist equine team providing a comprehensive range of Bloodstock products for the Breeding, Racing and Sport Horse sectors. We believe that our strength lies not just in the wealth of experience we bring to our brokers and their clients, but our individual and team passion for this highly specialist class of business.

Global and local

From our base in London, we are able to provide world-class expertise in all the major equine markets. Over the years we have built a strong global network including access to some of the best specialists in equine veterinary medicine wherever we are insuring horses on a global territory basis.

We pride ourselves in working with our network of agents around the world to build long-lasting, sustainable relationships and have a proven track record in tailoring our service to the specific needs of clients. Embedded throughout is our commitment to providing the best possible service and ensuring we are accessible when our brokers need us.

Bloodstock                                                                                                    

About the team

At Galileo we have experts in underwriting, claims and data management all experienced in Bloodstock underwriting. Our team philosophy is to balance the technical and practical; using technology as a foundation for a smarter way of working but remembering always that it is our people that make it possible to support your insurance requirements.

Underwriting

Bill Bevan, Managing Director         

I have worked in the London Bloodstock insurance market since 1982 in broking, claims and, more recently, in underwriting. I have managed several Lloyd’s Syndicates’ Bloodstock portfolios. This has allowed me to develop relationships all over the world and I take pride in finding the right insurance solutions for our clients’ requirements, wherever they are located.  

Jack Hanly, Senior Underwriter

I grew up in Ireland on the family stud farm. Breeding and rearing thoroughbreds is my passion and, following University, I spent several years building my knowledge by working on stud farms in the USA, Japan as well as back home in Ireland. I joined the Galileo team in 2015 to bring that knowledge to the insurance sector.

Claims

Francesca Ellis, Claims Manager/Underwriter

I have 20 years’ experience of working in the London insurance market in many classes of business, and since 2008 I have held several roles in Bloodstock claims. I’m a keen rider and own two horses. I believe that this first-hand knowledge and passion for horses help to provide great insight and value in my role of adjusting and settling equine claims.

Operations

Guy Morrison, Chief Operations Officer

I have worked in the London Bloodstock insurance market since the early 1980s and most recently headed XL Group’s Global Equine underwriting team from 2009 – 2015. I joined Galileo in 2017 bringing the skills that I had acquired managing a worldwide book to ensuring that we meet all the required compliance responsibilities.

Tricia Elliott, Operations Manager

I am a qualified accountant and have worked for 18 years in the Bloodstock insurance industry. 12 of those were in IBA Accounting and in 2016 I moved to the underwriting side working alongside my colleagues as a specialist technical accountant.

Charlotte Hadley, Assistant Underwriter

I have been working in the London Bloodstock/livestock market for over 15 years including roles at Heath Lambert, Willis and Tysers. Within the Galileo team, I provide underwriting operations and technical support with a focus on managing and maintaining efficient processes.

Ellie Holdsworth, Senior Operations Technician

I have 9 years’ experience in the insurance market and moved into the Bloodstock market in 2018. Before moving to Galileo in 2022, I held a role in Tysers’ Bloodstock department.

Shannon Winter, Processing Technician

I joined the Galileo team in March 2022 and I am also a competitive and keen horsewoman.

Claims

An efficient and fair claims service is the basic expectation of any customer or broker seeking an insurance solution and Galileo is designed with an excellent claims service as a fundamental pillar. We deliver this through a number of underlying foundations.

Expertise

The Galileo team is made up of experienced insurance professionals with an in-depth understanding of the industry. Everyone in the team takes pride in the work delivered by Galileo and are determined to ensure that Galileo is the aspirational model for claim services.

Product knowledge

As well as being experts on the cover provided, we work closely with underwriters on product design so as to ensure that we can deliver the service promises made under our policies and that the coverage reflects the risks faced by customers in a constantly changing environment.

Specialist service providers

Where we use any external service provider such as a TPA, adjuster or lawyer we always vet their experience and monitor their performance using objective and transparent metrics and subjective quality assessments.

Empathy

We recognise that most insurance claims arise following a stressful and often traumatic incident. We understand that the primary requirement for an insured customer is that the claim is resolved quickly and without unnecessary barriers.

Mindful of this, we aim to avoid irrelevant questions or seek information we already hold on file. We will acknowledge claims promptly and keep customers advised of progress. Our IT platform and process allows us to make payments far quicker than many of our competitors. 

DUAL Galileo is a trading name of DUAL Corporate Risks Limited which is authorised and regulated by the Financial Conduct Authority No. 312593. Registered in England and Wales No. 4160680, registered office: One Creechurch Place, London, EC3A 5AF